Temporarily Pause a User
Options
ajones_0525
Expensify Customer Posts: 3 Expensify Newcomer
Since we are not traveling/spending, is there a way to temporarily pause a user? Or, if I unassign a company card, can I re-activate it later? I don't want to lose the history of approved expense reports.
Thanks for any guidance.
AJ
Answers
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Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 267 Expensify TeamOptionsHi there @ajones_0525! So sorry for the delayed response!
Although it's not an option to pause a user, it might help us gather more information about what is happening with this user.
When you have a moment, can you send an email to customer support at concierge@expensify.com or reach out in a chat so we can look into the options for you? Thanks!
