Errors when trying to export to QuickBooks
We are getting this error when attempting to export to QuickBooks. How do we resolve this issue?
Answers
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Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify TeamOptions
Hi @Vision_DD1 - welcome to the Community! I've come across this error message a couple of times, and have managed to resolve it by having the user disconnect and reconnect their Policy to QuickBooks to generate a new token.
Could I get you to write into concierge@expensify.com so we can have a look at your logs, before we have you disconnect your Policy?